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Rental Terms

A 25% deposit signifies that a reservation has been finalized and added to our delivery schedule. Deposits are always required unless otherwise stated in writing by a staff member of Pitchin Tents Rentals, Corp. Deposits are non-refundable, but may be applied as a credit towards another rental with Pitchin Tents Rentals, Corp within the same calendar year. • The reservation date is the date noted in the communication between the client and Pitchin Tents Rentals, Corp. • The reservation start time begins as soon as the delivery is installed/setup and ready to use. • The reservation end time is 5:00am the day after the reservation date. • It is the responsibility of the client to confirm the measurements of the area in which the tent may be installed, unless a staff member of Pitchin Tents Rentals, Corp came to the location to measure the property in advance.

Delivery/Set Up

The delivery time is as early as two (2) days prior to your reservation date and as late as two (2) hours prior to the reservation start time.• Upon delivery, all rope and pole tents, high peak frame tents, and inflatable bounces will be installed by Pitchin Tents Rentals, Corp. • Upon delivery, all tables and chairs will be left stacked to allow clients to arrange them as they see fit. Upon pickup, all rental equipment should be found in the same condition and organized as it was delivered. • The pickup time is as early as 5:00am the day after your reservation date. All inventory must be accessible to our staff by that time (for example: not locked behind a gate, inside the home, inside the garage/shed, etc.). • All decorations used on rental equipment must be removed prior to the reservation end time. • We assume no responsibility for damage to buried lines such as dog fences, gas lines, underground electrical lines, outdoor lighting, septic systems, sprinkler systems, etc. The tent manufacturer highly recommends that all tents be installed and staked down. Customer requests for any other type of installation/anchoring require the customer to accept liability for any damage to Pitchin Tents Rentals, Corp’s inventory or damage to client’s property caused by non-standard installation.

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